Shipping Policy

1. SHIPPING DESTINATIONS

We currently ship only within the United States.

  • ✅ Free shipping on all U.S. orders

  • ❌ We do not offer international shipping at this time

Orders placed with international shipping addresses will not be processed.

2. ORDER PROCESSING TIME

All orders are processed within 3–4 business days (excluding weekends and holidays).

Processing time includes:

  • Order verification

  • Quality control

  • Secure packaging

  • Handover to the shipping carrier

Once your order has been processed, you will receive a shipping confirmation email with tracking information.

3. SHIPPING TIME

After processing, orders are shipped within 5–6 business days.

Estimated total delivery time:

  • Processing: 3–4 business days

  • Shipping: 5–6 business days

  • Total: approximately 8–10 business days

Please note that delivery times are estimates and may vary due to carrier delays, weather conditions, or high order volume.

4. SHIPPING COSTS

We are pleased to offer FREE SHIPPING on all orders within the United States.

  • No minimum purchase required

  • No hidden shipping fees

5. SHIPPING CARRIERS

We work with reliable U.S.-based carriers to ensure safe and timely delivery of your order. Carrier selection may vary depending on destination and package size.

6. TRACKING INFORMATION

Once your order ships, you will receive an email with a tracking number.

Please allow up to 24–48 hours for tracking information to update after receiving the confirmation email.

7. ADDRESS ACCURACY

Customers are responsible for providing a complete and accurate shipping address at checkout.

Jorviane Bags is not responsible for:

  • Delays caused by incorrect or incomplete addresses

  • Orders delivered to an incorrect address provided by the customer

If an order is returned due to an incorrect address, additional shipping fees may apply.

8. DELAYS & UNFORESEEN CIRCUMSTANCES

While we strive to meet our delivery estimates, delays may occur due to circumstances beyond our control, including:

  • Carrier disruptions

  • Weather conditions

  • Natural disasters

  • High seasonal demand

We appreciate your patience in such situations.

9. LOST OR DAMAGED PACKAGES

If your package is lost or arrives damaged, please contact us within 48 hours of delivery.

We may require:

  • Photos of the damaged package/product

  • Confirmation of the shipping address

Each case will be reviewed individually to determine the best resolution.

10. CONTACT INFORMATION

If you have any questions regarding our Shipping Policy or your order, please contact us:

Jorviane Bags
📧 Email: contact@jorviane.store
📞 Phone: +1 (918) 661-1617
📍 Address:
10125 Courtney Palms Blvd
Tampa, FL 33619
United States