FAQ

1. Where do you ship?

We currently ship only within the United States.
At this time, international shipping is not available.

2. Do you offer free shipping?

Yes. We offer FREE SHIPPING on all U.S. orders, with no minimum purchase required.

3. How long does order processing take?

Orders are processed within 3–4 business days after payment confirmation.
Processing includes order verification, quality checks, and packaging.

Orders are not processed on weekends or U.S. public holidays.

4. How long does shipping take?

Once shipped, delivery typically takes 5–6 business days.
Total estimated delivery time is 8–10 business days.

Please note that shipping times are estimates and may vary due to carrier delays or external factors.

5. How can I track my order?

Once your order is shipped, you will receive a confirmation email with a tracking number.
Tracking information may take 24–48 hours to update.

6. What is your return policy?

We accept returns within 7 days of receiving your order.

Returned items must be:

Unused and in original condition
In original packaging with tags attached

Some items, such as clearance or final-sale products, may not be eligible for return.

7. Do you offer exchanges?

Yes. We accept exchanges within 10 days of delivery, subject to product availability.

If an exchange is not available, you may choose to receive a refund instead.

8. When will I receive my refund?

Approved refunds are processed within 5–10 business days to the original payment method.

Refund times may vary depending on your bank or payment provider.

9. What if I receive a damaged or incorrect item?

Please contact us within 48 hours of delivery and provide photos or videos of the issue.
We will arrange a replacement or refund at no additional cost.